Here at HSMAI we are ramping up efforts to invigorate our member base and foster robust market-specific growth. As we move into 2024, our strategic priority to 'broaden our reach' takes center stage, focusing on developing new markets and enhancing the member value proposition through localized engagement.
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset
More consumers are prioritising social values, the environment, and health and wellness in their purchasing decisions than ever before - and travellers are no exception. To stay competitive, hotels not only need to make these values a priority but also ensure that their claims can be substantiated by real actions and evidence.
The concept of drip pricing has sparked much debate, yet what does it truly mean for us in the realms of travel, hospitality, and tourism? In this episode, we are joined by Richard Collie, Managing Associate for TLT LLP a consumer law expert at award-winning law firm with particular specialism in the leisure industry.
The hospitality industry has a significant impact on the environment, from extensive water and energy usage to waste production. However, the growing awareness of environmental issues has led many consumers to prefer businesses that commit to sustainable practices. This shift presents a golden opportunity for hotels. This article will show you ways you can implement some good practices that not only will be good for the earth, but great for bringing in more guests.
Embarking on a hotel renovation? Armed with a Property Improvement Plan (PIP) but unsure where to start? We've got you covered with insights learned at the recent Hunter Hotel Investment Conference in Atlanta where industry experts spoke from a diverse range of experience on one of our favorite topics - PIPs and Capex investments.
The U.S. Federal Trade Commission’s recent decision to ban non-compete agreements marks a pivotal shift in employment regulations nationwide. This rule not only prohibits new agreements but also retroactively impacts existing ones.
21 House of Stories: Revolutionizing Hospitality by Embracing Emerging Trends and Future Challenges
'Sense of place' has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is increasingly being used in the hospitality industry. It captures the physical aspects, culture and history of a place, as well as its impact on the senses, which can trigger emotions. Over time, it can create feelings of familiarity, comfort and security, as well as a sense of belonging.
Having the right software integrations with your sales and catering platform like Tripleseat for Hotels can significantly enhance productivity and streamline operations. Here, we discuss the top software integrations that every hotel should consider to ensure that their teams can perform more work in less time, thus enhancing both guest satisfaction and operational effectiveness.