9 Types of Tripleseat Integrations to Take Your Hotel Sales and Catering to the Next Level - By Elizabeth Smith

Having the right software integrations with your sales and catering platform like Tripleseat for Hotels can significantly enhance productivity and streamline operations. Here, we discuss the top software integrations that every hotel should consider to ensure that their teams can perform more work in less time, thus enhancing both guest satisfaction and operational effectiveness.

Tripleseat for Hotels can lessen the stress by streamlining the booking process and increasing sales, along with our partnerships and integrations with the most widely-used hospitality software, email marketing tools, credit card processors, and more. Our partners and integrations empower hotels like yours, allowing you to operate seamlessly within Tripleseat and access your most-used daily tools within our platform. 

Let’s take a look at a variety of Tripleseat integrations that will enable you to streamline operations and boost revenue:

1. Leads

Creating a lead form has never been easier when you have Tripleseat for Hotels. As our customer, you have the ability to create custom lead forms to gather information for a variety of events. Once your lead forms are created, your customer portal will generate codes that allow you to embed your lead form and share the lead form link on various sites across the web. This allows your leads to come to you quickly and efficiently from various sites, including LinkedIn, Facebook, Instagram, and EventUp. The lead form feature allows you to save time on data entry and spend more time closing the deal. 

2. Table Management for Restaurants

Tripleseat has partnered with some of the best table management companies in the hospitality industry, allowing sales and event managers to manage your reservations and boost your bottom line.   

SevenRooms is an all-in-one reservation, seating, and guest management platform. Our partnership with SevenRooms enables restaurant front-of-house staff and event managers to seamlessly share reservation information and event details. This helps to maximize space in the restaurant and drive faster, more efficient sales to increase revenue.  

OpenTable is an online restaurant reservation service that matches your tables in minutes and allows you to make changes at any time. You’ll be able to operate your hotel groups efficiently and accurately. With OpenTable’s integration with Tripleseat, you’ll streamline communication between event management and front-of-house staff. 

3. Business Intelligence Reporting

Tripleseat Insights takes reporting to a whole new level. Tripleseat allows users to take a deep dive into data to get actionable results that will help drive your hotel business forward. Easily create graphs and dashboards on the data that’s most important to you. Whether it’s booking reports, sales reports, or event reports, Tripleseat Insights can present this information in an easy-to-digest, visual way to help you forecast your business.  

4. Property Management Systems

Integrating your sales and catering platform with your Property Management System (PMS) is crucial for the seamless management of both group business and individual guest needs. This integration ensures that every detail from room blocks to event specifics is synchronized between the two systems. Allow for real-time updates and changes without missing a beat.

For example, with Tripleseat for Hotels, you can expect robust PMS integrations with platforms including MEWS, StaynTouch, and Maestro. This connectivity allows for fluid communication between event management and room allocation, ensuring that all aspects of guest management are harmonized and efficient.

PMS and Tripleseat Integrations Overview

The MEWS property management system is a comprehensive software solution designed for the hospitality industry to streamline operations and enhance guest experiences. It integrates various functions such as booking management, revenue analysis, and customer relationship management. This enables hotels and other accommodations to operate more efficiently and provide superior service to their guests.

Oracle’s OPERA Cloud Property Management is a cloud-based, mobile-enabled platform for next-generation hotel property management. OPERA offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage, and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes.

Integrating with StayNTouch, an innovative mobile PMS and guest self-service technology provider, enables hotel sales and event planners to manage guest room blocks and events and gives full visibility into the value of each booking. StayNTouch was created for on-the-go property managers who are looking for a mobile-first property management system (PMS) that allows hoteliers and managers to connect with their staff from anywhere.

Maestro is a versatile property management system widely used in the hospitality sector to optimize operations and enhance guest services. It offers a range of integrated modules, including reservation management, front desk operations, and analytics, tailored to meet the needs of independent hotels, luxury resorts, and multi-property groups. Maestro’s focus on providing a seamless user experience and robust support helps properties improve efficiency and guest satisfaction.

Infor is a hotel property management system built for the cloud with the flexibility, security, efficiency, and mobile capabilities to deliver a great guest experience. Their suite of solutions also helps hotel staff to streamline accounting, revenue management, and work order processes.

WebRezPro is a hotel property management system that delivers a centralized solution that streamlines booking management and room and rate allocations and affords full visibility of group business across the entire operation. Their platform maximizes revenue by simplifying and automating front desk and back office operations, all while providing robust reporting.

5. Email and Calendar Integrations

The ability to integrate your sales and catering platform with your email and calendar systems can significantly improve responsiveness and organization. This integration means that event details are pushed directly to your team’s calendars and email inboxes, ensuring that everyone is up-to-date with the latest information and that no lead goes unnoticed.

With Tripleseat for Hotels, events, and their details are instantly pushed to your team’s calendars, including Outlook, Google Calendar, and Gmail, and alerts about new leads or changes can be set up to arrive via email, keeping your sales team in the loop at all times and ready to act quickly.

The best part about these integrations? Create custom email templates that pull all event information into a custom email template so you can send proposals, booking confirmations, menu reminders, and billing reminders, all with a few clicks.

6. Room Diagramming

For event planning and management, the ability to visualize space and layout is essential. Integrating your sales and catering platform with room diagramming tools allows your team to access and share detailed event designs and diagrams directly within the sales platform. This ensures that all team members—and, crucially, your clients—have clear, accessible visual references for event setups.

Tripleseat offers integrations with leading diagramming tools such as Merri and Prismm, facilitating easy access to and sharing of room and event layouts, which can greatly enhance the planning process and ensure client satisfaction.

Formerly AllSeated now Prismm, includes tools such as managed guest lists, 3D floor plans to scale, 360 Real Plans-3D, virtual reality walk-throughs, seating charts, timelines, mobile check-in, and more. 

With Cvent Event Diagramming formerly Social Tables, users can add customized online floor plans and seating charts to their Tripleseat bookings through their suite of products.

The Merri platform creates event diagrams in just a few clicks and integrates them into Tripleseat. Users can access all details in one location and can easily share those details directly with clients.

7. Display Reader Boards

Digital signage has become a must-have amenity for event venues, so we’ve partnered with a variety of leading partners including:

Formerly known as Four Winds Interactive, Poppulo provides hospitality venues with hardware, professional services, and a platform with a suite of digital signage software.

22Miles transforms ideas into well-designed, multi-faceted, experiential, and scalable digital signage and wayfinding solutions. Their core belief is that every customer is a partner and every use case is an opportunity to drive agile, collaborative, and mobile-enabled experiences backed by unparalleled technical support. 

Janus Digital Signs by Uniguest has a digital signage product line that offers customers the ability to strengthen communication and engagement with guests and visitors via animated, interactive displays.

8. Marketing

Use our email marketing partners to reach existing customers and drive new business. First is Tripleseat’s own EventUp. Promote your venue to millions of event planners to help generate event leads to drive revenue. Other partnerships include several companies — Constant Contact, Mailchimp, and Fishbowl — to share marketing emails that share your news, offers, promotions, and packages. These partners have easy-to-use editors with plenty of template options and analytics to help you determine what’s working and what to change in your marketing to get the desired results.

9. Payment Processing Integration

Managing payments efficiently is a game-changer. Integrating your sales and catering system directly with a payment processor not only simplifies the financial aspects of event management but also speeds up the payment process.

Tripleseat PartyPay has been designed specifically for event professionals, offering a streamlined, secure platform for handling transactions. This integration can lead to quicker payment processing, reduced errors, and a smoother overall financial operation, turning what was once a complex task into a simple, seamless process.

Set Yourself Up for Success

By integrating these key software systems with your sales and catering platform, your hotel can unlock new levels of productivity and efficiency. These integrations help ensure that every team member has the tools they need right at their fingertips, that information flows seamlessly between systems, and that both staff and guests experience smoother, more satisfying interactions. With Tripleseat for Hotels, embracing these integrations can transform the way your hotel operates, driving more business and generating higher revenue.

If you’re already a Tripleseat for Hotels customer, check out our Marketplace for more information on these partnerships. Not yet a customer? Schedule a demo for more information on how Tripleseat can streamline your hotel operations and see how easy and effective managing your hotel’s sales and catering can be.

Elizabeth Smith

Elizabeth is the Hotel Marketing Manager at Tripleseat. Connect with Elizabeth on LinkedIn.