The concept of drip pricing has sparked much debate, yet what does it truly mean for us in the realms of travel, hospitality, and tourism? In this episode, we are joined by Richard Collie, Managing Associate for TLT LLP a consumer law expert at award-winning law firm with particular specialism in the leisure industry.
American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers is speaking out in support of the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla.
While the fate of the legislation on junk and other charges remains highly uncertain, the FTC, after only eight months of evaluating some 12,000 comments, has proposed a formal regulation on junk fees. The proposal has not been published in the Federal Register yet, but that step should occur soon. The customary 60-day period for comments will then begin.
Hilton Worldwide Holdings said on Thursday that it was working to ensure mandatory fees are displayed upfront on all its websites and apps.
Hoteliers said resort or amenity fees likely aren't going away, as they are a profitable revenue stream. However, they agree the industry as a whole could do better with fee transparency throughout a guest's booking journey.
The state claims in a lawsuit filed Thursday that the big travel reservations company leaves mandatory fees out of the prices it advertises, presenting falsely lower rates to prospective guests.
Hotels are Returning Fire in the 'Junk Fee' War
More and more often, hotels are offering more nonrefundable rooms, and customers are falling for them without even noticing.
Marketplace tracks the growing charges at restaurants, hotels and attractions
When it comes to new travel fees, the sky's the limit. Or, in Liz Pollock's case, the fourth floor of her hotel.