Travel Websites
Travel Websites Failing Basic Accessibility Tests - PhocusWire
Travel websites are among the worst offenders when it comes to accessibility, a new report finds.
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Topic - Travel Websites
Travel Websites
Travel Websites Ticked off over 'Misleading' Claims - BBC
Websites that show bargain prices for flights, hotels and other travel bookings, are not giving customers accurate information, say European consumer protection authorities.
How Can Travel Websites Continue to Enhance the Overall Planning and Booking Journey?
IN-DEPTH: Travel websites need to look beyond the traditional search criteria and not only need to demonstrate the product offering but also share all the other facets associated with booking holidays
What Do Customers Want from Travel Websites? - Econsultancy
53% of UK consumers research and buy holidays online, though many could be deterred by unclear pricing, according to a survey commissioned by Econsultancy. The Toluna survey of 2,004 UK consumers found that 29% of respondents don't find travel websites easy to use, and that unclear pricing is the most likely reason for abandoning purchases online.
ONETECH Integrates RateTiger to Expand Channel Offering to Customers
Vagabond Inn gains instant access to rate and reservation data for 700 sales channels
Premier Inn Selects FastBooking to Develop Sales of Its Hotels Outside the UK Market
The UK’s biggest budget hotel brand appoints FastBooking to build an international website to promote its entire 42,000 room portfolio outside the UK. FastBooking Hotel Traffic Builder and Web Traffic Builder programs will develop traffic worldwide for Premier Inn.
Lanyon Launches Next Generation Meeting &Event Management Solution for Corporate Travel Buyers
New solution features unprecedented usability and breakthrough total hospitality integration
Consumers Continue to Be Frustrated by Poor Customer Service Across Travel Websites
The latest eTravel Benchmark study from eDigitalResearch reveals that online travel websites are still failing to deliver adequate customer service. 43 out of the 47 websites reviewed have been affected by 'satisfactory', 'poor' or 'very poor' customer service scores, with the airlines sector failing to answer over 51% of all email queries.
New Study Reveals the Impact of Travel Site Performance on Consumers
PhoCusWright and Akamai study reveals the importance of speed and usability on travel websites
RateTiger Partners with Travelscream to Offer Digital Marketing
Online travel offers updated through channel manager reach millions of consumers through a global distribution platform