In order to successfully drive profit and shape budget planning, hoteliers must rely on more than just their top line. From ordering to analytics, discover the secrets behind gaining more control and visibility over your procure-to-pay (P2P) process.
Once again some of the biggest cultural events and music festivals this peak season (and a little bit beyond) are boosting demand and bookings in a big way.
Hospitality’s premier all-in-one property-management system provider improves payment processing usability, security, and sophistication
In a previous article, we gave you the 8 key performance indicators (KPI) to monitor the efficiency of your website. Here we give you other tools and KPIs to deepen the analysis of your hotel website's performance.
Entertainment and competitive socializing transform ordinary hangouts into vibrant and memorable experiences, blending the fun of competition with the joy of social interaction. This growing trend resonates particularly with Millennials and Gen Z, who prioritize experiences over material possessions, seeking moments that foster connections and create fun lasting memories.
The cybersecurity industry faces a challenge that is anything but business as usual. The prospect of offensive attacks using artificial intelligence (AI) is prompting increases in cybersecurity budgets as organizations try to understand the impact of generative AI on their security.
As reliance on zero and first-party data sources becomes increasingly crucial, proactive adaptation and integration of customer profiles into evolving marketing channels will be essential for maintaining competitiveness in the industry. I discussed this recently with my colleagues on the HSMAI Rising Marketing Leader Council, read on for highlights from our discussion
Despite years of work across the hospitality industry, hotels are still struggling to connect guest data across multiple systems, inhibiting their ability to provide an optimal guest experience. That was one of the key messages during a panel last week at the Highgate Tech Ventures and Independent Lodging Conference's Indie Cultivate event in New York City.
Recent studies highlight a significant trend: Gen Z (aged 18 - 24) is turning to social media for their travel searches. This age group bypasses Google in favor of visually-driven platforms like Instagram (67%) and TikTok (62%) to find places to stay.
In this world of rapidly rising costs, the deployment of digital procure-to-pay (also known as P2P and e-procurement) solutions becomes crucial. Leveraging this technology can facilitate the automation of purchasing processes, significantly reducing time inefficiencies and manual errors.