Google Cloud AI
IHG Hotels & Resorts Builds a New Travel Planner Powered by Google Cloud AI
New trip planner will bring personalized travel recommendations to mobile app users
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Hotel Technology News Page 4
Maestro PMS Users Conference
Hoteliers to Gather in Toronto for Maestro PMS's Sold Out 'Accelerate 2024 Users Conference'; Game-Changing Tech to Be Showcased
Invitation-only event will feature expansion to sought after all-in-one solutions by this popular PMS provider; NEW Maestro Embedded Payments Solution and NEW Client Reference Incentive Program to be introduced among other new features
Personalization Strategies
Unlocking Hyper-Personalization: 5 Strategies for Leveraging First-Party Data in Hospitality - By Jessie Radcliff
Hotels are now leveraging first-party data, advanced technologies, and automation paired with a balance of human touch and cross-team collaboration to tailor email marketing, loyalty programs, and on-property communications to achieve hyper-personalization. This data-driven approach is reshaping the future of the hospitality industry and may be a key to sustaining customer loyalty. I discussed this with my peers in the HSMAI Rising Marketing Leaders Council meeting recently. Here are our 5 takeaways.
Hotel Revenue Management
How Generative AI is Impacting Revenue Management for Hotels
Generative artificial intelligence has been a constant headline-maker in the travel tech world through the past year. So, it's no surprise many industry experts believe the technology has the power to change processes on the whole, including in how hotels strategize - and maximize - their opportunities to drive revenue.
Google Search
Here is Why AI Search Engines Really Can't Kill Google - The Verge
The AI search tools are getting better - but they don't yet understand what a search engine really is and how we really use them.
Fraud Risk
Reducing Procurement Fraud Risk in Hospitality With Procure-to-Pay Automation
Many hotels are lacking in their procurement due diligence, creating lucrative opportunities for fraudsters. It's estimated that hotels lose between 5% and 6% of their annual revenue due to fraud.
Group Booking Technology
Group Sales Technology: Ways It Can Transform Business for Your Hotel - By Elizabeth Smith
Are you looking to transform your hotel with group sales technology? The hotel industry, marked by its fast pace and relentless demands, requires modern tools and efficiency to keep up. Every guest experience counts, and equipping your hotel with the right platform isn’t just an investment in technology but in ensuring excellence at every guest touchpoint.
Payment Processing
LodgIQ and Skyware Announce Strategic Partnership and Product Integration to Enhance Hotel Operations
In an industry-first move, LodgIQ and Skyware have joined forces to announce a strategic partnership introducing a seamless technology integration. This collaboration is set to address the critical needs of hoteliers by offering an innovative solution that simplifies and optimizes hotel operations.
Restaurant POS Software
Tech Advancements in POS Payment Systems Are Game Changers
Today's payment processing systems are designed to make payment easy, flexible and secure, creating the best possible experience and ensuring smooth sales.
Hotel Distribution Strategy
The Future of Hotel Distribution Channels: Seizing Opportunity in Channel Disruption - By Jochen De Peuter-Rutten
The hotel distribution channel landscape is undergoing a seismic shift. Online travel agencies (OTAs) that once leveled the playing field for independent properties now dominate, their economic muscle squeezing hotel margins. Metasearch engines commoditize the search experience, making standalone properties indistinguishable. Meanwhile, the growth in alternative lodging threatens hotels' grip on the accommodations sector.
Machine Learning
Is Pricing Automation the Future of Revenue Strategy? - By Fernando Vives
Think of your pricing strategy getting a smart upgrade - now it's nimble, sharp, and syncing perfectly with the market's beat, all thanks to AI. This isn't a distant dream but today's reality, where AI and human insight converge to craft a pricing symphony, playing the notes of profitability and guest satisfaction in perfect harmony. In this article, we're sailing into the heart of pricing automation, a strategy that blends the precision of AI with the nuanced understanding of a seasoned Revenue Manager.
Cloud-based Hotel PMS
Hotelogix Integrates with Sabre SynXis to Help Hotels Supercharge Their Distribution and Reservation Management Capabilities
With two-way seamless connectivity, this collaboration between Hotelogix PMS and the SynXis CRS enhances hoteliers' ability to centrally monitor and manage room rates, availability, and restrictions across all their distribution channels, including Global Distribution Systems (GDSs), Online Travel Agencies (OTAs), and booking engines.
Procurement Services
Strategic Partnership Between FutureLog and Allinvos
The two companies allinvos and FutureLog, specialising in digital processes and solutions for the hospitality industry, have entered into a new strategic partnership as of April 2024. Customers will benefit from digital solutions for the entire procure-to-pay process from a single source: from digital ordering to digital invoice processing.
Emergency Communications
Should Hotel Elevators Connect to Their PBX Systems? - By Dave Mann
While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction. Consider these shortcomings.
HITEC Charlotte
HFTP's New HITEC Technology Investment Conference Takes Shape, Co-located with HITEC 2024
The niche investment conference will connect technology company executives, investors, and M&A consultants for the opportunity to discuss potential partnerships.
Hotel Booking Engine
Maximizing Hotel Revenue: How Software Solutions Drive RevPAR Growth
Optimizing Revenue per Available Room (RevPAR) is one of the key focuses of most hoteliers. Travel is up, but so are guest expectations. Navigating the complex world of revenue management requires innovative solutions. While dedicated revenue management software is a component of this process, all of your technology must work together to increase your bottom line.
Event Management Software
Tripleseat Announces New Integration with Mews Property Management System
This two-way integration will assist Mews and Tripleseat customers in simplifying the group bookings and event management process and allow hotels to easily track room rates with room inventory in Tripleseat.
Group Booking Technology
Integrating the Right Hotel Technology to Drive More Group Business - By Elizabeth Smith
Standing out and driving more business for your hotel requires more than just exceptional service and amenities; it necessitates leveraging the right hotel technology to enhance visibility, attract more customers, and close more deals. Tripleseat for Hotels emerges as the go-to solution for group sales and catering management, designed to streamline operations, boost sales, and ultimately, amplify growth.
Artificial Intelligence
AI is Here. How Can Real Estate Navigate the Risks and Stay Ahead?
This article details some of the key risks of adopting AI tools for real estate applications, diving into: What AI risks you need to be aware of in real estate use cases. How the emerging regulatory environment will impact your use of AI.
Revenue Management
German Hotel Revenue Managers Look to Cash in on Euro 2024
Match days are driving big hotel room price increases in host cities across Germany, but many fans are waiting to see how their team progresses before pressing the button to book.
Procurement Services
FutureLog Awarded Prestigious International Standard on Assurance Engagements ISAE 3402 Type I and II Certifications
Leading hospitality P2P provider achieves the highest standards of efficiency, control and security of services, systems, processes, and client data
Artificial Intelligence
How Artificial Intelligence is Redefining Modern Hospitality Procurement
E-procurement has a new ally in AI. Recently introduced generative AI tools, like ChatGPT, have taken the business world by storm. And they have the potential to supercharge e-procurement and potentially even make up for a significant part of the losses that were inevitably incurred by the impact of the last few years.
Revenue Management
3 Ways to Leverage Your Hotel PMS Data for Revenue Management Success
Data is the lifeblood of your business, and as a hotelier, it's what helps you make informed decisions, stay ahead of your competition, and ultimately, drive revenue.
Hotel Commerce Platform
ASURE Accommodation Group Teams Up with SiteMinder to Increase the Revenue, Profitability of Its Member Base
New Zealand's ASURE Accommodation Group has teamed up with SiteMinder, as the premium motel chain looks to boost the revenue-generating capabilities of its property network.
MICROS Simphony
NetSuite Launches NetSuite Connector for Oracle MICROS Simphony
New integration helps hospitality businesses connect point-of-sale transactions and financials to drive operational efficiency, improve business visibility, and enhance the guest experience