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Topic - Human Resources



Human Resources

Cornell Center For Hospitality Research: Understanding Human Resource Practices and Outcomes in Franchise Businesses

Franchise businesses are an essential and growing part of the U.S. economy, accounting for nearly 800,000 establishments, 9 million jobs, and $800 billion in output annually. The importance of franchising is particularly evident in hospitality. Hotel and restaurant companies often use franchising to expand faster than would be possible through company ownership alone.


Hotel Online Reviews

Report Shows Trust in Hotel Online Reviews is On the Rise

A June 2013 Local Consumer Review Study reveals that 79 percent of consumers trust online reviews as much as personal recommendations. Findings from the study suggest 'more consumers are reading reviews as part of their pre-purchase research before selecting a local business to use.'






HFTP Development Conference Focuses on Growing Demands of Hospitality Professionals

Recognizing the growing demands of the hospitality professional and their need to develop new skill sets, Hospitality Financial and Technology Professionals (HFTP®) is once again hosting the HFTP Development Conference. The conference, held March 14-15 at the Green Valley Ranch Resort in Las Vegas, Nev., offers quality education and networking that emphasizes technology, human resources and leadership development.



Lessons from the Field - A Baker's Dozen of Strategies for Hotel Human Resource Managers & Directors - By John Hogan

With the ongoing turbulence facing our industry and global economies, the responsibility to find the time to 'think' has become even more critical. The regrettable propensity for knee jerk responses is evident if one watches the daily rise and fall of global stock market prices, as companies and industries are substantially devalued for reasons that have little to do with the actual company's quality or performance.