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Topic - Lodging Interactive Page 2

Live Chat Service For Hotels

Why Customer Service is the New Marketing and How Live Chat Makes It Possible

At any given moment, there’s a half dozen marketing buzzwords floating around in the advertising industry. We hear about growth hacking and gamification and wearables, all of which are (or have been) popular strategies designed to help businesses build their brand and market themselves. That’s all well and great, but sometimes the most effective forms of marketing are also the most straightforward. This is true when you embrace customer service as an essential component of your hotel’s marketing strategy.

Hotel ADA Website Compliance

Hotel ADA Website Compliance - What You Need to Know

Most people can experience the world through the internet. Travel information and choices to make those travel arrangements are at our fingertips. Now imagine a world where you could not easily access the internet to search for hotels and airlines that provide accommodations and accessibility for your specific needs? For most of us, this is not something we need to consider but, for the disabled, it’s a daily challenge.

Live Chat Service For Hotels

Why Human Hotel Live Chat is Better Than Chatbots

If you were to call a hotel, which would you rather get: an automated system that spent fifteen minutes and eight side menus to get through without resolving your problem, or an actual person who can help you immediately? You’d choose the person, every time. Everyone would.

Management Appointment Lodging Interactive

Lodging Interactive Announces Rosella Virdo As Its Chief Operating Officer

Lodging Interactive today announced the promotion of Rosella Virdo as its Chief Operating Officer. Ms. Virdo joined Lodging Interactive in 2009 and most recently served as Managing Director of CoMMingle, the company’s Social Media and Reputation Management Division.