The Deputy Prime Minister of Cambodia, H.E. Tea Banh, presided over the grand opening ceremonies last week of the Sofitel Phnom Penh Phokeethra, the first five-star hotel debut in Phnom Penh since the 1990s.
All of us ponder upon the Customer Experience. We try to define it through research, we take what we have learned and apply it to our products and services, and then we continually evaluate our Market progress. It is never ending and should be the ongoing assignment of all our Customer Contact activities.
'Love the one you’re with!' What a great anthem of the spirited, hedonistic early 1970’s by Stephen Stills. Expanding the theme, we could belt out, 'Love the ones who love you!' And, that is the chorus missed by most Destination Marketing Organizations.
Pinot Noir or Cabernet? Chardonnay or Reisling? Chinese Merlot or Argentine Malbec? For some, a wine’s only duty is to taste good; but for others, discovering the true joy of a glass or two of wine with their favorite dishes rests in appreciating the nuances between the varietals and observing the service traditions.
Something for something. In the Navy we used to call it 'Comshaw (sp?)' - you scratch my back, I’ll do yours. It is the art of the deal. Wash the dishes, and you can watch TV.
VIZERGY®’s Superior Internet Marketing and Dedicated Staff Builds Client Relationships
AAHOA will host its annual Congressional Day and Capitol Hill Reception in Washington, D.C. on September 15, 2010 – the same week that Congress returns from its summer recess. The Capitol Hill Reception will be held in the evening from 5:30 p.m. to 7:30 p.m. in the Senate Dirksen Building, Room G-50.
So how are our reputations faring with two thirds of the year almost gone?
Most of us are involved with Social Media in some fashion, trying to take our Brand message to the airwaves: Facebook, You Tube, Twitter and the like. It can be daunting, as we trumpet our message, build that relationship with our Customer and promote our product/service integrity and value. Our effort is usually top-down, ensuring that the message and the chosen social media match our voice and goals.
Most of us are involved with Social Media in some fashion, trying to take our Brand message to the airwaves: Facebook, You Tube, Twitter and the like.