Keys to Success - Hotel Common Sense Philosophy #2 - Or, Why the Open Door Policy No Longer Works - By John Hogan
Anyone who is familiar with my full-length columns or shorter blogs knows that I am a fan of Tom Peters. There was a period when he may have believed his own PR press a bit too much in the mid 1990s, but I have found his messages to be thought provoking with sound counsel that we need to evolve and change or we will not be around much longer.