Cybersecurity
Get the 411 on Cybersecurity
Keeping data secure is of great concern to us and our industry. Here are seven tips to keep information - yours and your customers' safe.
Keeping data secure is of great concern to us and our industry. Here are seven tips to keep information - yours and your customers' safe.
Theft of confidential data by hackers is a major threat to businesses worldwide and the hotel industry is no exception. Hoteliers remain vulnerable to hackers seeking confidential information such as guests credit card data and employees personal information. They are also vulnerable in other ways. In a recent hotel breach, the hackers did not go after confidential data, but rather sought a ransom payment after taking control of the hotels technology.
One of the great breakout sessions at our recent Meet the Money® hotel conference in Los Angeles was organized by my partner Bob Braun and moderated by Jeff Higley of HotelNewsNow. I was particularly impressed by the panels evidence of how costly cybersecurity breaches can be, how much can be done to prevent or limit exposure, and how reasonable the cost can be for a pro-active approach.
What part do hotel owners play in preventing a cyberattack and the resulting data breach? The hospitality industry relies on its reputation for confidence, and that confidence can be shattered when guests learn that their private information has been compromised. What can hotel owners do and how should they work with brands and management to prevent a cyberattack?
Do you know the most common risk factor for corporate cybercrime? Employees.
The partnership will focus on exploring paths to increased information sharing, better card security technology, and maintaining the trust of customers.