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Women In Hospitality

Women in Saudi Arabia: Making Their Mark in the Hospitality Industry

Saudi Arabia's vision 2030 has placed a strong emphasis on women empowerment, making it a key reform plan and goal. Over the years, the contribution of women to the global workforce has seen significant growth, leading to a focus on creating more job opportunities for women in Saudi Arabia.








Hotel Development South Carolina

The Westin Hilton Head Island Resort & Spa Completes Renovation Program

The Westin Hilton Head Island Resort & Spa announced today that the completion of its $13.8 million renovation, in which the team reimagined the resort's existing 416 guestrooms to grow to 420 rooms, including 32 suites, is set to be completed in early-February 2024.










Luxury Customer Service

Customer Service Excellence in the Luxury Segment: How to Stand out

The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it's no longer all about being flashy and pricey, today's luxury shopper is more influenced by personalization, innovation, conscious consumerism, and an emotional experience. So while today's luxury industry is broader and more accessible than ever before, it's also more challenging. To meet the high expectations of today's discerning luxury buyers and stand out from the crowd, brands must achieve customer service excellence.





Four Seasons Private Jet

Latest 2025 Four Seasons Private Jet Itineraries Announced

From the idyllic shores of the Maldives to the endless plains of the Serengeti, the three final journeys for 2025, International Intrigue, African Wonders, and World of Adventures, return with exciting new destinations and experiences, including an extended private cruise exploration of the Galapagos islands and a stay at the award-winning Four Seasons Hotel Istanbul at Sultanahmet.



Guest Service Excellence

Behind the Scenes: How Luxury Hotels Take Care of Their Staff

Staff shortages in the hospitality industry are a lurking issue that can drastically affect the quality of a business and the experiences guests receive. In an era of unparalleled challenges, luxury hotels are particularly hard hit. This article delves into how these premium institutions are prioritizing their staff?s well-being and professional growth to combat the current labor shortages. Welcome to the compelling universe of luxury hotel staff management!




Hotel Development California

368 Room San Ramon Marriott Hotel in San Ramon, California Finalizes $17 Million Renovation

Officials of the 368 room San Ramon Marriott today announced the completion of a $17 million renovation. The hotel, owned by an affiliate of Lone Star Funds and operated by HEI Hotel & Resorts, received a top-to-bottom refurbishment to upgrade guest rooms, public spaces and back-of-house services to bring the hotel to 'like-new' status.