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Consumer Psychology
Level Up - Source HITEC

Consumer Psychology - Gamification in the Hospitality Industry - By Vlad-Iosif Benga

In a world where the hospitality industry is more competitive than ever, businesses always look for new ways to stand out and create unforgettable customer experiences. With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.

Month End Reporting
Illustration - financial reporting concept - Source HITEC

Streamlining Hospitality Finance: A New Approach to Month-end Reconciliation

The month-end reconciliation process serves as a crucial process globally in hospitality finance, where all financial data comes together to summarize financials and performance. A recent survey of HFTP members, taken ahead of the HFTP 2023 Annual Convention this past October, exposed a stark reality: less than 20 percent of respondents can finalize this process within five days, with a significant 12 percent taking over 11 days.

Student Blog Competition
HFTP/MS Global Hospitality Business Student Blog Competition winners

Graduate Students Produce Original Research for Fall 2023 Blog Competition, See the Winners

Students in the MS Global Hospitality Business program submitted original research articles for the Fall 2023 edition of the HFTP/MS Global Hospitality Business Student Blog Competition. A panel of expert judges reviewed these submissions and ultimately, three students received top scores by exploring the unique industry topics of gamification, the wellness-centric hospitality trend, and the transformation of online reviews with Web3.