Cornell and SAS Webcast Urges Hospitality Firms to Make Wise Use of Social Media
The hospitality industry has been plunged into the world of social media, and a new webcast from the CHR and SAS outlines the challenges that the industry faces, including finding your voice, interacting with your guests, and analyzing comments for market information. Webcast participants focused on the way the industry can work with the rapid growth and evolution of social media to make the best possible use of them.