Why Hotels Get the Last Word in Online Reviews: An Interview with TripAdvisor CEO Stephen Kaufer - By Daniel Edward Craig
The reviews are in, and TripAdvisor is a bigger hit than ever with travelers. The world’s largest travel site attracted 40 million visitors worldwide in July, up 60% from the beginning of the year, according to comScore, and carries more than 35 million reviews of 450,000 hotels in 23 countries.