Skip to main content
Advertisement

Topic - Continuous Improvement

Continuous Improvement

How to Foster Continuous Improvement in the Hospitality Industry

To thrive in the hospitality industry, businesses must continuously improve their offer to adapt to industry trends and guests' evolving preferences. Achieving this requires a highly adaptive organization with a culture of continuous improvement that fosters adaptability, innovation and an openness to transformation.


Continuous Improvement

Hotel Sales - Commercial Strategy Accelerates

Commercial excellence has become an increasingly important priority at many hotel organizations this year. The concept is about alignment across all drivers of top line sales generation. While Europe has been in the forefront of commercial strategy development, 34% of North American HSMAI Organization Members report they are either leading commercial effectiveness or well on their way, while 39% report some progress.