Guest Experience Platform
Poshtel Taps Quoality to Sets New Standards for Guest Experience in Their Hotels
Poshtels and Quality Collaborate to Elevate Upselling and Redefine the Guest Journey.
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Quoality News
Guest Sentiment
Quoality Guest Sentiment Analysis
The immediate nature of feedback in the digital age underscores the need to understand and act on guest sentiments during their stay, not after. The rise of platforms like Quoality demonstrates a shift towards real-time feedback and sentiment analysis, aiding hoteliers in offering unparalleled guest experiences. In this article, we'll explore the sheer significance of in-stay guest sentiment and the transformative approach of Quoality in redefining guest satisfaction.
Guest Experience Platform
Suba Group Of Hotels Partners with Quoality
Suba Group of Hotels Sets New Hospitality Standards by Partnering with Quoality.
Payment Processing
Quoality Launches Digital Authorization
As the hotel industry surges forward, it's confronted with the challenges posed by traditional payment methods. These longstanding practices, built around manual credit card authorizations, are fraught with inefficiencies, security vulnerabilities, and compliance pitfalls.
Upselling Tools
Quoality Launches Pre-arrival Hotel Upselling
Quoality’s hotel upselling software aims at notifying the guests about offers and exclusives once the booking is done. This way, the hotelier can enrich the guest's experience before arrival.
Upselling Tools
Quoality Launches Add-ons to Boost Hotel Upselling
Quoality aims to redefine the guest journey with comprehensive hotel upselling software. In this article, we will discover how this innovation enhances the guest experience and capitalizes on the benefits of upselling in hotels.
Guest Sentiment
Guest Sentiments: Everything You Need to Know
In an industry as busy as hospitality, understanding the needs and desires of guests is crucial. This understanding goes beyond mere amenities; it dives deep into guest sentiments, the true feelings, and emotions guests associate with their stay. It's where feedback becomes more than just words.
Payment Automation
Quoality Introduces Payment Automation to Help Hoteliers Collect Booking.com & Agoda Payments Efficiently & Securely
Whenever someone talks about online hotel bookings, platforms like Booking.com, Hostel World, and Agoda stand out as pioneering giants, having attracted a significant portion of global travelers. Yet, amidst this growth lies the complexity of payment collections, marked by security concerns, manual inefficiencies, and more.
Guest Experience
Is a Good Guest Experience Equivalent to a Good Guest Journey?
In today's hospitality landscape, the phrases 'guest experience' and 'guest journey' echo with paramount significance. As hoteliers seek to stand out in a competitive market, understanding and optimizing these concepts becomes essential. Both play intertwined roles in shaping a guest's perception and ultimate satisfaction with their hotel stay.
Guest Communications
Guest Communication: Why is It Important
In an era where personalization is paramount, mastering the nuances of hotel guest communication is not just an added bonus; it's a necessity. A survey showed that a staggering 85% of guests believe that communication directly impacts their stay quality.