5 Benefits of Tripleseat Hotels and Features That Save the Hotelier's Sanity - By Heather Apse

If you are a hotelier considering event management software, you may be curious about all the buzz and benefits of Tripleseat Hotels. Being responsible for a hotel sales team managing groups, conferences, and events is no small feat. You are faced daily with countless expectations to meet – from bringing in new clients, fielding questions, planning events, booking sleeping rooms, assigning tasks to team members, reporting, and more – all to pull off a thriving group business!

No stressing! Tripleseat Hotels knows how to make your group booking management easy for hotels of all kinds. Our leading event management software was designed with the understanding of what it takes to manage a variety of groups and events. Whether planning smaller corporate meetings, mid-sized weddings, or extraordinary banquet events, our cloud-based software will allow you to execute them smoothly. Here are some of our favorite benefits of Tripleseat Hotels that truly will make your day-to-day so much easier:

1. Custom, Easy to Use Lead Forms

First, a paramount feature of Tripleseat Hotels is our custom lead form, which makes bringing in new clients straightforward. You can create various lead forms to meet your hotel’s group business needs. This makes it flexible for hotels — no matter what event space you have- whether you are a boutique, resort, business hotel, a single property, or part of a larger management group. Place a link to your lead form on your hotel’s website, social media pages, and more. Drive more group sales efficiently; all lead information goes directly into the Tripleseat platform and our centralized booking system. This system allows hoteliers to manage all group accommodations and event spaces in one place, eliminating the need for multiple systems and spreadsheets. This saves time and reduces the risk of double bookings and errors.

2. Seamless and Efficient Communication

Meet client expectations through superior communication tools with Tripleseat Hotels. Automated communication tools save you a significant amount of time and effort. The discussion email feature makes for seamless messaging with clients using custom templates and documents. These tools can send out confirmation emails, reminders, and updates to customers, eliminating the need for manual communication. This not only saves time but also ensures that customers are kept informed and satisfied throughout the booking process. Tripleseat Hotels makes contracts, menu planning, room setup, invoicing, and other event-related services painless. You’ll also be able to use user roles, clearly assign tasks, and send messages to collaborate with the sales team, event team, and general managers. Efficient communication maximizes group service success and your peace of mind that group sales and operations are running smoothly.

3. Benefits of Tripleseat Hotels: Guest Room Control (GRC)

Next, we know that sleeping room blocks are an important part of group sales. With multiple Property Management System (PMS) integrations available and using our GRC feature, you can add a room block into the system, and it will automatically update your PMS in real time. Make a room rate or inventory change in your PMS, and updates are instantly made to Tripleseat. Flexible for boutique and chain hotels, our room booking documents and invoicing give you seamless and stress-free event planning.

4. Hotel Software Integrations

Because we want you to have all the necessary tools, Tripleseat integrates seamlessly with leading hotel software such as Oracle’s OPERA, StayNTouch, WebRezPro, and Mews. Check out our marketplace to see our active integrations and be sure to learn about Springboard Hospitality and how Tripleseat’s integrations has really helped them save time and improve efficiencies.

5. Reporting Analytics

Finally, Tripleseat Hotels’ business intelligence reporting engine allows you to run custom reports, discover your top revenue-generating clients, and gain valuable insights into your group business. Hoteliers can access reports on their event spaces and group accommodations, including occupancy rates, revenue, and customer feedback. This information is crucial for making data-driven decisions and improving the overall customer experience. It also allows hoteliers to track their progress, monitor sales accountability, and make necessary adjustments to their strategies. Compile accurate sales and financial reports effortlessly. Forecast rates and incremental revenue and formulate sales and marketing strategies to help drive group business.

Let’s Talk More About the Benefits of Tripleseat Hotels

The benefits of Tripleseat Hotels are enormous, with a range of features that are designed to save your sanity. From our lead forms and a centralized booking system to detailed reporting, this platform will streamline managing group accommodations and event spaces. Schedule a demo to learn more.