• Suba Group Of Hotels Partners with Quoality   


Suba Group of Hotels Sets New Hospitality Standards by Partnering with Quoality.

Quoality;

Quoality, a leading guest experience platform for hotels, announced a partnership with Suba Group of Hotels. Suba Group of Hotels is the master franchise of Choice Hotels in India and Nepal, who runs and operates 90+ hotels with about 5000+ rooms across 60 destinations. With a comprehensive suite of cutting-edge features, Quoality aims to transform the way Suba Group’s chain of hotels and resorts engage with their guests.

The hotels under the Suba Group of Hotels will be equipped with an array of services provided by Quoality to enhance the guest experience and drive operational efficiency. As two leaders come together to deliver exceptional guest experiences, customers will be able to enjoy multiple high-tech services. This empowerment will lead to elevated standards and seamless operations. Quoality is looking forward to acting as an efficient addition to the esteemed franchises, including Suba hotels, Click hotels, Comfort Inn, Clarion and Quality Hotels. As per recent information, Suba Hotels has also added new properties via acquisitions or new creations to their portfolio in India, the Middle East, and Africa. With this partnership, Suba Group of Hotels can establish itself as a leading force in the hospitality industry.

“We, at Suba Group of Hotels, pride ourselves on being one of the largest hotel franchisors in India. We are constantly exploring innovative ways to assist our franchisees in running hotels that are not only efficient but also highly profitable,” said Mubeen Mehta, Director of Suba Group of Hotels. “Whether it’s optimizing the check-in process to allow hoteliers more time to focus on providing personalized guest services or obtaining valuable feedback during checkout, Quoality and their offerings have been instrumental. By leveraging technology, we are empowering our franchisees to enhance guest experiences, creating a win-win situation for everyone involved.”

Quoality Aims At Enhancing The Guest Experience

Suba Group of Hotels is specifically excited about leveraging the advanced sentiment analysis technology offered by Quoality to drive more positive reviews online. With Quoality guest sentiment tracking, Suba hotels will be able to understand guests’ experiences in realtime. Its advanced machine learning algorithms willenables Suba Hotels to track guest satisfaction levels and make data-driven decisions to improve overall performance and services during the stay. With the detailed analysis, Suba Hotels seek to understand their strong and weak areas to address them to deliver an enhanced guest experience, while improving operational efficiency.

Suba Hotels will also be leveraging Quoality’s Guest Journeys to automate their guest engagement across WhatsApp and Email during pre-stay, in-stay and post-stay. Along with pre-arrival upsell to drive revenue more revenue per guest and provide better value to their guests.

“The hospitality industry is evolving rapidly as today’s travelers demand seamless digital experiences from booking to check-out. At the same time, hotel owners are looking for ways to boost their profits while meeting these new guest expectations. As a response, creating a unified digital guest journey has become essential in hotel technology. We’re thrilled to announce our partnership with Suba Group of Hotels to implement the Quoality Platform, paving the way for a dynamic and digital future in hospitality”, said Akshay Dekate, Co-Founder & CEO of Quoality.

Suba Group of Hotels will benefit from easy checkouts with the cutting-edge ML algorithm. The micro prompts that lead to the feedback form can be easily shared via WhatsApp, email, and SMS. This allows for receiving feedback from customers without disturbing their experience. The high satisfaction levels will result in building long-lasting connections and pave the way for guests to return with delight.

About Quoality

Quoality, a leading guest experience platform, is a pioneer in providing state-of-the art guest experience solutions. It is designed to revolutionise the process by which hotels and resorts engage with their customers. The advanced features aim to empower the hospitality industry with increased effectiveness and seamless operations.

The digital hotel concierge will allow the guest to access all hotel services, from booking to submitting feedback, with just one click. With its headquarters in Gurgaon, India, the company is committed to delivering excellence in the hospitality industry across the globe. Hold hands with the innovative technology solution and enable hotels to elevate customer satisfaction.

For more information, visit https://www.quoality.com/