IHG Hotels & Resorts Launches IHG Wi-Fi Auto Connect

Now live, the new Wi-Fi Auto Connect feature seamlessly connects loyalty members' mobile devices upon entering hotels; available at more than 5,000+ IHG hotels worldwide

IHG Hotels & Resorts (IHG) announced the launch of a new mobile product feature – IHG Wi-Fi Auto Connect. A first-of-its-kind innovation available at scale in hotels, this feature is now available exclusively in the IHG One Rewards mobile app for both iOS and Android users and will automatically connect IHG One Rewards members to Wi-Fi upon arrival at more than 5,000 IHG hotels worldwide – no separate passwords or logins needed!

IHG Wi-Fi Auto Connect is enabled by the newly redesigned IHG app and IHG's proprietary internet solution, IHG One Rewards Wi-Fi. Globally, the company logs more than 5.3 million monthly Wi-Fi logins. With this new solution, guests who opt-in via their mobile devices will join the internet upon entering a hotel without having to worry about separate login codes or passwords, saving time and enjoying a better user experience. A one-time set-up is required via the app where the member user can enable auto connection via settings. The functionality empowers guests visiting a hotel for a meeting, overnight stay, or dining at a restaurant in a hotel.

"We know that our guests expect seamless instant connectivity and convenience, especially when it comes to Wi-Fi. At IHG, we are constantly looking for ways to enhance the guest experience, and IHG Wi-Fi Auto Connect is just one example of how we're doing that," said Brian McGuinness, Senior Vice President, Global Guest Experience, IHG Hotels & Resorts. "The solution will deliver IHG One Rewards members with even better connectivity and a seamless experience across 5,000+ hotels around the world."