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Asksuite Named Best Chatbot in the 2022 HotelTechAwards
For the third year in a row, Asksuite has been named #1 Best Livechat & Chatbot by Hotel Tech Report, based on 177 customer reviews.
The HotelTechAwards are often referred to as "the Grammys of Hotel Tech" and winners have been chosen from more than 200 of the top technology products around the world.
Each month, more than 169,000 hotel industry professionals use HotelTechReport.com to make informed technology purchasing decisions.
The HotelTechAwards are given to the best hotel software products across every category based on customer feedback and key proprietary data signals such as integration compatibility, organizational health, market share, partner network strength, and customer support quality.
"The ranking process is simple, transparent, and unbiased--judging is based on time-tested ranking factors developed specifically for the industry. Only verified hoteliers with hands-on experience using the products are allowed to participate in the voting process. This means that Asksuite’s users decided the #1 Best Livechat & Hotel Chatbot Software,” said Hotel Tech Report CEO, Jordan Hollander.
Reviews from verified users of Asksuite highlight features like integrations with more than 120 booking engines, the advanced AI and Natural Language Processing technology, and the easy-to-use omnichannel solution. The results are skyrocketing sales growth and increased productivity.
“Love the sales aspects and calls to action, plus integrations. Additionally, it handles much more bespoke information than other robots,” says one Hotel Director from a Resort in Wansford (United Kingdom).
“We’re answering all questions immediately. Clients are very happy with this. And we save plenty of time at work,” says one Manager from a Branded Hotel in Madrid (Spain).
“It was quick and easy to implement. The team made a great effort, and they’re very nice to work with,” says the Head of Performance from a Resort in Cancun (Mexico).
"Where many messaging companies in the hotel industry start with operational use cases, Asksuite started by leveraging modern chatbot technology to streamline the reservations and booking process, where they've become global leaders. Every 'looker' on a hotel website has reasons why they aren't becoming bookers - it could be room adjacency, price, amenity concerns, or any other variety of issues.
By leveraging Asksuite's chatbot solution, hotels can instantaneously push past sales’ blockers to drive direct reservations at scale, and that's a very powerful use case.
Asksuite's product is particularly helpful for hotels that were already short-staffed and now with Omicron the problem has only been exacerbated," says Hotel Tech Report CEO Jordan Hollander.
“We’re really happy to be voted the world’s best AI chatbot solution for 3-years in a row. This is the result of years of product development, research, and the way our team works hard and closely with our clients. For 2022, we’re planning a lot of improvements to continue in our mission to help reservation, marketing, and revenue teams to turn service requests into direct bookings and revenue,” said Rodrigo Teixeira, Co-Founder, and CEO at Asksuite.
Asksuite’s solution has developed tremendously over the past years, and the solution today is much more than a hotel chatbot. The company provides a full customer service solution that enables hotel reservation agents to improve their sales performances while decreasing the operational demand in customer service through Artificial Intelligence. Asksuite’s omnichannel platform has more than 200 features to help hotels increase sales and revenue in each customer interaction.
HotelTechAwards isn’t the only award Asksuite has won recently. The company has also been named Best Hotel Chatbot by World Travel Tech Awards. Competing with five other software companies in the World's Best Hospitality Chatbot Solutions Provider Category, Asksuite was recognized as the winner by the end of 2021.
World Travel Tech Awards serves to recognize, reward, and celebrate excellence in travel technology through an annual awards program. This is the first edition dedicated to technology, and the event is related to the World Travel Awards, a highly celebrated programm since 1994.
Get to know more about the award-winning World’s Best Chatbot for Hotels!
ABOUT ASKSUITE
Asksuite is a global leader in omnichannel intelligent communication for hotels and resorts. Their mission is to help reservation, marketing, and revenue teams to turn service requests into direct bookings and revenue.”
Contacts:
www.asksuite.com | Blog | Hotel Cast TV | Podcast | LinkedIn
See the Best Hotel Chatbot in Action
About Hotel Tech Report
HotelTechReport.com helps 170k hoteliers each month to understand the changing hotel technology and digital transformation landscape. The goal is to enable hoteliers to make smarter decisions about which technologies to adopt, keeping scalability and adaptability in mind. Hotel Tech Report helps hoteliers uncover the value propositions of emerging technologies and how they align with the needs of your property stakeholders and guests.