In this webcast, Doug Kennedy will share key components of KTN’s “Heart of Hospitality” Certification program, along the way addressing the important role of reservations sales agents in creating positive first impressions

TRACK Hospitality Software powered by TravelNet Solutions announces a webcast on Thursday, August 27th at 11:00 AM CST with industry expert and valued partner, Doug Kennedy. 

Despite how wonderful your accommodations are, it’s the “people parts” that leave lasting impressions with your guests, thus encouraging them to return again next time and to book directly.  In this webcast, Doug Kennedy will share key components of KTN’s “Heart of Hospitality” Certification program, along the way addressing the important role of reservations sales agents in creating positive first impressions

To register for this webcast, please visit this page.  Looking forward to seeing you there. If you have any questions or comments please reach out to jfuhrman@tnsinc.com